Privacy Policy for Crystal Clear
1. Introduction
Crystal Clear (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services.
2. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, address, phone number, email address.
- Payment Information: Credit/debit card details and billing information.
- Service Information: Details of the services you request or have used.
- Communication Information: Correspondence between you and us.
- Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
3. How We Use Your Information
We use your information to:
- Provide and manage our cleaning services.
- Process your payments and manage your account.
- Communicate with you, including responding to inquiries and sending service-related updates.
- Improve our services, website, and customer service.
- Comply with legal obligations.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing and customer support.
- Legal Requirements: Authorities if required by law, regulation, or legal process.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request the correction of inaccurate information.
- Request the deletion of your information.
- Object to the processing of your information.
- Request the restriction of processing.
- Withdraw consent at any time where we are relying on consent to process your personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes are made constitutes your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Crystal Clear Email: info@crystalclearcleaning.co.uk Phone: 07482 273089
Effective Date: [Insert Date]
By using our services, you acknowledge that you have read and understood this Privacy Policy.