Terms of Use
1. Introduction
Welcome to Crystal Clear! These Terms of Use (“Terms”) govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
2. Services
Crystal Clear provides professional cleaning services for residential and commercial properties. The specifics of the services provided will be detailed in the service agreement between you and Crystal Clear.
3. Use of Our Services
- Eligibility: You must be at least 18 years old to use our services.
- Account Information: You agree to provide accurate and complete information when booking our services and to keep this information up-to-date.
- Compliance: You agree to use our services in compliance with all applicable laws and regulations.
4. Bookings and Payments
- Booking: Bookings can be made through our website, by phone, or via email. All bookings are subject to availability.
- Payments: Payment for services is due upon completion unless otherwise agreed. We accept various payment methods, including credit/debit cards and bank transfers.
- Cancellations: Cancellations must be made at least 24 hours in advance. Late cancellations may incur a fee.
5. Our Responsibilities
- Service Quality: We strive to provide high-quality cleaning services and aim to meet your expectations. If you are not satisfied with our services, please contact us immediately, and we will address your concerns.
- Insurance: We carry insurance to cover any accidental damage or loss that may occur during the provision of our services.
6. Your Responsibilities
- Access: You must provide us with access to the property at the agreed-upon times.
- Preparation: You must ensure that the property is safe for our cleaners to perform their duties.
- Valuables: You are responsible for securing or removing any valuables before our cleaners arrive.
7. Limitation of Liability
To the maximum extent permitted by law, Crystal Clear will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. Our total liability to you for any claims arising from the use of our services is limited to the amount paid by you for the services in question.
8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Crystal Clear or its content suppliers and is protected by intellectual property laws. You may not use any of this content without our express written permission.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which can be found on our website. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the new Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Crystal Clear Email: info@crystalclearcleaning.co.uk Phone: 07482 273089
Effective Date: [Insert Date]
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.